Privacy Policy for ZELIVER
This privacy policy sets out how ZELIVER TECH PRIVATE LIMITED, the parent company of ZELIVER, uses and protects any information that you give when you use the ZELIVER grocery delivery application.
ZELIVER TECH PRIVATE LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the ZELIVER application, you can be assured that it will only be used in accordance with this privacy statement.
ZELIVER TECH PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Information We Collect:
When you use the ZELIVER application, we may collect the following information:
- Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you place an order or create an account.
- Usage Information: We may collect information about your interactions with the ZELIVER application, such as the pages you visit, the products you view, and the actions you take.
- Location Information: With your consent, we may collect and process information about your precise location to provide location-based services such as delivery tracking.
- Device Information: We may collect information about the device you use to access the ZELIVER application, including the device type, operating system, and unique device identifiers.
- Log Data: We may automatically collect certain information when you use the ZELIVER application, including your IP address, browser type, access times, and referring website addresses.
Use of Information:
We may use the information we collect from you for the following purposes:
- Providing and improving our services: We use your information to process your orders, deliver groceries, and provide customer support. We also use the information to improve our application, products, and services.
- Communication: We may use your contact information to send you important updates, such as order confirmations, delivery notifications, and customer service messages. We may also send you promotional emails and newsletters, but you can opt out of receiving them at any time.
- Personalization: We may use your information to personalize your experience with the ZELIVER application, such as recommending products based on your preferences and past purchases.
- Analytics: We may analyze the information we collect to understand user preferences, trends, and patterns. This helps us improve our application and optimize our services.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
Information Sharing:
We value your privacy and do not sell, rent, or disclose your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating the ZELIVER application, processing payments, and delivering groceries to you. These service providers have agreed to keep your information confidential and secure.
- Business Transfers: If ZELIVER TECH PRIVATE LIMITED is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use a variety of technical and organizational security measures to safeguard your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
Your Choices:
You have the right to review, update, and delete the personal information we have collected about you. You can also opt out of receiving promotional emails and newsletters by following the instructions provided in those communications or by contacting us directly. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional messages regarding your use of the ZELIVER application.
Third-Party Links:
The ZELIVER application may contain links to third-party websites or services that are not operated by ZELIVER TECH PRIVATE LIMITED. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy:
The ZELIVER application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete that information.
Updates to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy within the ZELIVER application.
Contact Us:
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at contact@zeliver.in.
Effective Date : Nov 23rd, 2022
Last Updated Date: Nov 18th, 2023
Thank you for trusting ZELIVER with your personal information.
